Bring your forms to our office at least one week in advance of the date that you need them back. Please remember to fill in your portion before turning them in to us. A member of our staff will fill them out and then call you when they are ready to pick up. There is a $25 charge for filling out forms, payable at pick-up.
In cases where you are unable to accompany your child to an appointment, you may fill out a Consent for Treatment of a Minor form and turn it into our office prior to or at the time of the appointment. The form can be completed authorizing only one visit or for several visits in a specified period of time. The form can be obtained from our office or printed out online and faxed to us. Please confirm that we have received the form before sending your minor child to their appointment unaccompanied. If we do not have the form on file, your child may not get seen.
MaxHealth providers are not licensed to treat for worker’s comp injuries and will be unable to see you for them. If you believe you have been hurt at work, you should contact your employer for further instruction.
Even though you do not have any refills left, you can submit the refill request to your pharmacy and they will contact us or you may request a refill online by clicking the link to the left (you will need to sign up for an account if you don't have one already). Please note that if you have not kept up with your follow-up appointments, your request for a refill may be denied until you have seen your provider.
If you have been in for an office visit with your provider recently for follow-up and refills for that particular medicine, you need only call our office and we can prepare a 90 day prescription for you to pick up. However, if you have not been seen recently for a follow-up for the ailment necessitating the prescription, you will need to make an appointment. For example, if you were seen last month for bronchitis, and now you need a 90 day prescription for your blood pressure medication, you would need to come back into the office for a follow-up before the 90 day prescription for the blood pressure medication could be issued.
See our handout regarding our fees and how your charges are determined.
First, you would need to make sure your husband is listed on your HIPAA form as someone that our office can release information to. Then you need to call our office ahead of time and make arrangements for a copy of the labs to be printed and prepared for pick-up. When your husband comes in, he just needs to give the receptionist his name, your name and what he is picking up. Also keep in mind that your husband maybe required to present a photo ID to verify who he is.
You should first call the lab to make sure they have your correct insurance information and to find out why they are billing you. It may be that you have a deductible which your charges were applied to and that you are responsible for. Occasionally, a test may not be covered by your insurance and you will then be billed by the lab. If calling the lab does not resolve your problem, call our office and speak with our lab supervisor.
Yes, since new labwork has been ordered, which generates an additional and separate visit to our office, you will be responsible for another copay.
You will need to give us at least 24 hours advance notice of what x-rays you need so that we have time to prepare the records for pick-up. Since MaxHealth x-rays are digital, we do not have traditional hard copy “films”. A staff member will need to pull your record and copy the needed x-ray images onto a CD. The CD will then be put at the front desk for you to pick up and take to your appointment.