Patient Rights & Responsibilities


Thank you for giving us the opportunity to care for you and your family’s healthcare needs. Please let us know if you have any questions regarding the following.

Patient Rights

  • Have all of your medical records kept private
  • Help your provider make decisions about your healthcare
  • Discuss your condition and all care alternatives with your provider, including potential risks and benefits
  • Choose your provider’s office
  • Get up-to-date information about your provider and the hospital they admit to
  • Be referred to a specialist who is experienced in treating your illness
  • Receive a prompt reply when you ask questions or request information
  • Suggest changes in our policies or services
  • Call 911 in a situation that may be life-threatening

Patient Responsibilities

  • Help your providers make decisions about your healthcare
  • Tell your provider if you do not understand the treatment you receive and ask if you do not understand how to care for your condition
  • Give correct and complete information to your provider and their staff
  • Follow the directions and advice you and your provider agree upon
  • Tell your provider immediately when you have unexpected problems or symptoms
  • Consult with your provider for referrals to non-emergency specialists or hospital care
  • See the specialists your provider refers you to
  • Show your insurance card and driver‘s license prior to seeing a provider
  • Read and understand your insurance plan and benefits
  • Pay all applicable copays, coinsurance and deductibles for which you are responsible
MaxHealth Family, Internal & Sports Medicine
5207 Heritage Ave.
Colleyville, TX 76034
Phone: 817-355-8000
Fax: 817-391-1070
Office Hours

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